SMS Consent & Text Messaging Policy

Program Name

Blue Waters Construction Customer Communications

Program Description

Blue Waters Construction Inc. ("Blue Waters," "we," "us," or "our") offers a text messaging program to communicate with customers about their pool construction projects and inquiries. Messages may include:

Confirmation that we received your inquiry
Appointment scheduling, confirmations, and reminders
Estimate and proposal follow-ups
Project updates and construction status
Responses to your questions

We do not send promotional or marketing text messages. All text communications are related to your specific inquiry or active project with Blue Waters Construction.

How You Opt In

You consent to receive text messages from Blue Waters Construction by:

Submitting a contact form on our website at charlottepoolbuilder.com/contact — the form includes SMS consent disclosure
Calling our business phone numbers — (833) 350-POOL or (980) 655-BLUE — and providing your contact information to our receptionist
Texting our business number — by initiating a text conversation with us, you consent to receive replies
Replying START to any of our phone numbers

By opting in, you confirm that you are the owner or authorized user of the mobile phone number provided, and that you agree to receive text messages from Blue Waters Construction at that number.

Message Frequency

Message frequency varies based on your inquiry and project status. Typical messaging:

New inquiries: 1-3 messages (confirmation + follow-up)
Active consultations: 2-5 messages per month
Active construction projects: up to 10 messages per month

You will not receive more than 10 messages per month unless you are actively engaged in a construction project and have ongoing communications with our team.

Message and Data Rates

Message and data rates may apply. Check with your mobile carrier for details about your text messaging plan. Blue Waters Construction is not responsible for any charges from your carrier related to text messages.

How to Opt Out

You can stop receiving text messages at any time by:

Replying STOP to any text message from us
Replying CANCEL, UNSUBSCRIBE, QUIT, or END
Contacting us at contact@charlottepoolbuilder.com
Calling (833) 350-POOL and requesting to be removed

After opting out, you will receive one final confirmation message and will not receive further texts from us unless you opt in again by replying START or YES.

How to Get Help

If you need help with our text messaging program:

Reply HELP to any text message from us
Email: contact@charlottepoolbuilder.com
Call: (833) 350-POOL

Supported Carriers

Our text messaging program is supported by all major US carriers, including but not limited to:

AT&T, Verizon, T-Mobile, Sprint, U.S. Cellular, Boost Mobile, Cricket, MetroPCS, Virgin Mobile, and others.

Carrier delivery is not guaranteed. Messages may be delayed or undeliverable due to carrier network issues.

Privacy

We will not sell, rent, or share your phone number or any personal information collected through our text messaging program with third parties for their marketing purposes.

Your information is used solely for the purpose of communicating with you about your pool construction inquiry or project. For complete details, see our Privacy Policy.

Contact Information

Blue Waters Construction Inc.
6201 Fairview Road, Suite 200, Charlotte, NC 28210
Phone: (833) 350-POOL
Secondary: (980) 655-BLUE
Email: contact@charlottepoolbuilder.com
Website: charlottepoolbuilder.com